Support
We provide a network of support services to make sure you're happy, healthy and secure, so you can get on with doing what you do best.
Practical help
We provide a range of support services to look after your health and wellbeing, enhance your opportunities for success and help you make the most of your time at university.
General enquiries
The Student Services Information Desk (SSiD) is a drop-in student information service that can answer the majority of your questions and provide a range of University documents.
Financial support
Our Fees and Funding team provide help with applying for scholarships and financial support.
Independent advice
The , run by our Students’ Union, specialises in confidential advice on money and housing as well academic matters.
Mental and physical health
Student Mental Health, Counselling, Therapies & Wellbeing Service
If you need support with your mental health during your studies, you can register with our Student Mental Health, Counselling, Therapies & Wellbeing Service.
Our team will help you navigate your support options and agree on a tailored plan of psychological support. This includes assessing your suitability for counselling, therapy or other appropriate support services, including
- mental health consultation appointments
- appointments with a therapist/counsellor to discuss the option of therapy
- appointments with a faculty wellbeing advisor
- referrals to other information or services that may help you
If you have any concerns in relation to a student’s mental health or wellbeing, is available Monday to Friday, 9am to 5pm.
How we’re supporting mental health for staff and students
University Health Service
We're one of the few universities which has a dedicated health service just for students. All students and their dependants can register with our University Health Service for NHS care.
Disability and dyslexia support
If you have a long-term condition or impairment that could affect your ability to study, we can provide specialist support throughout your time at university through our Disability and Dyslexia Support Service.
I was scared that moving to university would mean my disability - an anxiety disorder - would go unnoticed and unsupported. However, the services at the University make me feel as though I am more than a number. They treat me as an individual.
International student support
We support international students with visa and immigration information and also organise a range of social activities to help students get to know the city of Sheffield and each other.
Support for international students
Our Global Campus programme includes online events and activities to help you settle into life in Sheffield and make new friends.
Religion and belief
Our chaplains and religious advisers offer care and support to people of all faiths and none. We work with communities and we offer opportunities for worship, prayer and spiritual exploration.
Academic and study support
Academic tutors
As a registered student, you’ll be assigned a member of staff in your academic department who can provide academic support.
Academic skills support
Our 301: Academic Skills Centre offers a range of services and activities to support your academic and study skills development.
English language support
Our English Language Teaching Centre offers specific workshops, advice and support to develop academic English and communication skills. It’s available to all students, even if English is your first language.
Peer mentoring
As a first year student, you’ll be offered a peer mentor to help you with your transition into university life.
Library
Our University Library provides a range of services and support, including access to extensive information resources, a wide range of flexible learning environments, and the support you need to achieve your learning goals, enhance your research or develop new skills.
Computers, software and IT support
Our study spaces, computers and IT support are all there to offer you the best possible learning experience.
A world-class learning environment
With flexible services and outstanding facilities, you’ll have the freedom to do things your own way.
Careers and employability
Our Careers and Employability Service offers one-to-one advice and practical workshops, as well as the opportunity to connect with employers at careers fairs and events. Support is available while you are a student and as a graduate, and we offer dedicated support to international students.
Accommodation
If you’re in University accommodation, you’ll be visited regularly by Residence Mentors who can provide support and guidance.
Live at home students
Around a fifth of our students choose to live at home while studying which makes commuter students a significant part of our community. Sheffield is well connected and the university is just a 25 minutes walk from the train station, with good park & ride options, discounted bus and tram passes and easy links to Manchester, Leeds, Nottingham and beyond.
Inclusion and success
We're proud to be an inclusive, tolerant and diverse community. To ensure all our students have the opportunities to succeed, we offer additional support to underrepresented groups during their student journey and we have a dedicated Equality, Diversity and Inclusion team.
We have a number of programmes for students, including our race equality programme for all new students, and dedicated groups that work to improve your experience.
Childcare
The Students' Union runs a for children aged six months to five years old. It's Ofsted registered (300762) and offers quality teaching and learning experiences for your child. Fees are subsidised according to family income. There’s also play schemes during the school holidays for children aged 4 to 12 years.
Safeguarding and welfare
Our Safeguarding and Welfare team provides practical guidance and support for students experiencing significant personal difficulties, and ensures we meet our statutory safeguarding responsibilities.
Safeguarding
Information about how we manage concerns around safeguarding, including responsibilities under the Prevent Duty.
Harassment and sexual misconduct
We’re committed to taking steps that will make a significant and credible difference to protecting students from harassment and sexual misconduct.
We provide a single comprehensive source of information, which sets out
- our policies and procedures
- information about reporting harassment and sexual misconduct
- support available for students who have been affected by, or accused of, harassment and/or sexual misconduct
Harassment and sexual misconduct
Student Welfare
Our Safeguarding and Welfare Team also supports students with issues including
- serious ill health and hospitalisation
- housing/housemate issues
- domestic abuse
- national and international crises
- bereavement
- disengaged students
Experience Sheffield for yourself
The best way to find out what studying at Sheffield is like is to visit us. You'll get a feel for the atmosphere, the people, the campus and the city.